Keeping our company free of corruption is our most important goal. We have designed and implemented a 17-step process to ensure that we maintain the highest standards of ethics and integrity in our industry.
Our three key Values dictate how our Team Members must act always, without exceptions:
We firmly believe that when our Team Members follow these three Values, they will exceed our Clients’ expectations, help our Company succeed, and more importantly, advance their own personal growth and professional development.
Protecting our Clients and their consumers against the negative effects of unethical behavior including by an Impactiva Team Member is a top priority. We see this as nothing less than our moral obligation to honor the trust our Clients place in us.
Under no circumstance should Impactiva Team Members ever accept money or gifts from a supplier for any reason.
Impactiva Team Members MUST pay market prices for any punctual assistance they receive from any Suppliers where we perform our services (including transport, lodging and meals). Before we start our work at any Supplier, we sign an Impactiva-Supplier Terms of Engagement which clearly defines and places market prices on any assistance we may require a Supplier to provide.
Impactiva prohibits its Team Members from participating in any type of entertainment activity with any Supplier. This includes meals away from the Supplier’s installations.
We promise all of our Clients total neutrality and confidentiality. All of Impactiva’s Team Members are forbidden to recommend/assist our Clients in finding new factories or recommend/assist factories in finding new Clients.
To ensure complete transparency with the industry and the world’s consumers, we publish all verified breaches of our No Gift, No Free Assistance from Supplier, No Entertainment with Supplier and No Recommending-Disclosing rules on our website.